Konica Minolta revamps its call centre with state-of-the-art technology

22nd September 2014 | By Mouseworld Now Correspondent |

Mr. Balakrishnan, EGM Konica Minolta IndiaNew Delhi September 22, 2014: With the objective to reach 100% customer satisfaction, Konica Minolta has revamped its call centres with global standard equipment’s and state of the art technology.

For the better accessibility to the call centre Konica Minolta has added another additional emergency number0120-4975100 (30 Hunting Lines) with the existing Toll Free No. 1800- 419- 0277.

Apart from the call canter, Konica Minolta has designed a customer portal (http://csp.kmbs.co.in) which would enable customers to register their service or toner requirements directly through the portal without calling the call centre.

“Our priorities have always been our customers and to deliver the best to them and our services and products reflects our commitment towards the customers” states Mr. Balakrishnan, EGM Konica Minolta India.

The call centre will be functional 24*7 with trained and professional executives to cater to the needs of the customers.

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