Propalms’ OneGate Solution helps DTDC

16th July 2013 | By Mouseworld Now Correspondent |

New Delhi, India, July 16, 2013: DTDC , one of the India’s leading courier & cargo express distribution companies, has chosen Propalms’ OneGate solution for achieving an effective, server based computing infrastructure.

Propalms is the leading provider of server based computing technology based on Microsoft Remote Desktop services; Hypervisor based VDI and Enterprise remote access solutions.

DTDC, which has around 600 branch offices and 5,800+ franchisees, delivers 11 million consignments per month. Every branch office of DTDC had a local server setup, which caused synchronization problems. The company had to maintain a huge team of 140 people just to consolidate data from branch servers to centralized servers.

This meant that, while couriers were getting delivered within days, data consolidation and data correction would take weeks. Real time tracking of MPLS network between branch offices and two datacenters including DR site was a big concern. There was no custom application catering specifically to DTDC. To solve this problem, Propalms OneGate solution was short listed, evaluated and successfully installed.

Propalms deployed OneGate (earlier Propalms VPN) solution to address the load balancing problem at the terminal server farm. Propalms developed RDP plug-ins over OneGate to solve limitations of RDP. Authentication was achieved by getting users at branch offices to login using Propalms OneGate first to verify their identity. The same identity was fed to the application by Propalms OneGate, making sure that user cannot change the login name within the application.

Propalms OneGate took care of session reconnect and session persistence for terminal services connection. Complete auditing of user login/logout time, location and device information is available from Propalms OneGate Management portal.

Vijender Yadav, Director and CTO at Propalms, said “We understood the problems faced by DTDC. Identity management was a big challenge. To tackle this, we created a system whereby DTDC users at Branch offices would first login into Propalms OneGate to verify their identity. The same identity was fed to the application by Propalms OneGate after making sure that user cannot change the login name in the application.”

 

© Mouseworld Now News Service

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