ClickSoftware unveils ClickWorkforce

2nd August 2013 | By Mouseworld Now Correspondent |

New Delhi, India, August 2, 2013: ClickSoftware Technologies Ltd  has launched ClickWorkforce, a mobile workforce management application suite, on AppExchange, empowering businesses to connect with customers, partners and employees. ClickWorkforce provides customers with an enterprise-grade cloud solution to automate and optimize the performance of service organizations through appointment booking, scheduling and mobility offerings, for enhanced customer experience and bottom line savings.

Hannan Carmeli, President and COO at ClickSoftware, said, “The cloud is an important enabler to the future of the mobile workforce. Leveraging the power and flexibility of cloud computing combined with the real-time benefits of mobile workforce management, companies small and large will benefit from efficiencies provided by ClickWorkforce delivered within Salesforce. The new solution will enable all departments of a service organization to gain deeper visibility into all customer activity, and we are encouraged by the level of interest this offering has already generated in a short time span.”

ClickWorkforce will expand on salesforce.com’s CRM offerings by providing a thorough and real-time snapshot of the customer for all parts of the service organization. By connecting all the business divisions into one comprehensive scheduling and mobility solution, ClickWorkforce will create a real-time service business that delivers a great customer experience at a reduced cost.

Built on the Salesforce Platform, the world’s leading cloud platform for social and mobile business apps, ClickWorkforce is currently available on the AppExchange at www.appexchange.com.

 

© Mouseworld Now News Service

 

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