DOMO provides service and support

24th June 2013 | By Mouseworld Now Correspondent |

Mumbai, India, June 24, 2013: DOMO, growing leaders in PC peripherals, tablets and accessories, provides service and support to more than 7,000 pin-codes across India with a turnaround time (TAT) of less than 24 hours. DOMO follows a very strong RMA policy has achieved 249% growth YoY with its strong customer support system. DOMO addresses the customer issues through its service support comprising of Knowledge Base, Ticket based support system, Return Merchandise Authorization (RMA) system and Onsite Pick up.

All DOMO products carry 7 days DOA policy and 6 months Onsite Manufacturer’s warranty on all IT products and One Year Onsite Manufacturer’s warranty on all Telecom products.

Mazher Shaikh, Business Development Manager at DOMO, said “We believe in delivering ‘Wow Customer Experience’ and registering DOMO products in customer’s mind as their first choice while making a purchase. DOMO’s focused and neutral RMA services across PAN India will help partners stay worry-free on post sales support.”

© Mouseworld Now News Service

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