Knowlarity platform helps Fortis for reduce emergency code blue response time
New Delhi, India, June 19, 2013: Knowlarity, a Cloud telephony helps Fortis reduce emergency code blue response time.
Medical emergencies are part and parcel of any hospital setting. Most hospital caregivers are trained to act quickly during a medical emergency and thus preventing the health of the patient from worsening any further. Usually patient vital signs like heart rate, B.P give an indication about the health of the patient. However, sometimes the patient’s condition may take a turn for the worse, without any warning, necessitating prompt medical attention. This situation may even lead to the death of the patient if the medical assistance is delayed.
Fortis, a leading hospital in India, felt the need for modernizing its medical emergency response strategy with changing times. Knowlarity Communications, a leading cloud telephony company in India, joined hands with Fortis to make this happen. The new medical emergency response system proved very successful in reducing response times and thus helped in saving countless lives.
Hospital emergency codes – like code blue, code black and code red- are used all over the world to alert staff about an emergency situation. Code blue refers to an emergency situation calling for a resuscitation following a cardiac attack. There is a small window of recovery in such situations. Code Blue situation can rise anytime without any prior notice. When such a situation arises, it is important to rustle up a medical team in seconds, to counter the emergency situation. Sometimes this is not possible. And the patient dies. This can be avoided by having a medical crew on standby, but it is always possible – believe it or not, even doctors have lives outside of medicine.
Ambarish Gupta, CEO, Knowlarity, said, “We are proud to be associated with one of the leading chain of hospitals, Fortis Hospital. It makes me feel even better we I know that indirectly we are helping the hospital to reduce number of emergency code blue response time. The working experience with them has been tremendous and we will do all that is possible to maintain this in terms of giving good client serving and services”.
One can simply pick up a phone and call the doctors attending to the patient, but calling the attending doctors one by one and briefing them about the medical condition is not an easy task at all. Speed dialing is a great option but there is a limit on the number of people you can put on speed dial. Knowlarity provided a solution that was remarkably simple. A recorded message is speed dialed to ten contacts at the press of a button. The recorded message can be customized to provide details about the patient – ward no, name of the attending doctors, type of illness – any information that would help getting things moving fast during Code Blue situations.
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