Infosys BPO wins 2012 Optimas Award For managing change

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Bangalore, December 7, 2012: Infosys BPO Ltd. has announced that it has been awarded the 2012 Optimas Award for Managing Change. The prestigious award, recognizing achievements in workforce management, was won by Infosys BPO for its success in integrating new employees from around the globe. Workforce is a globally renowned organization that provides guidance to human resource professionals on creating and operating employee benefit programs.

Infosys BPO’s growth strategy involves expanding its presence in various geographies and domains, through organic as well as inorganic growth. In keeping with this, the acquisitions made by the company over the past few years, have led to change-related concerns such as people, processes, systems and benefits alignment, among others. To address these issues, Infosys BPO carried out successful communication campaigns post due diligence around liability risk, cultural differences, workforce composition, organizational effectiveness, leadership, performance management, and alignment of compensation and benefits.

Speaking about the award, Raghavendra K., Vice President and Head – Human Resources Development, Infosys BPO said, “This is a significant recognition for us. We continue to work tirelessly to ensure continuous innovation while diversifying our market presence and enhancing our capabilities. The idea is to synergize and enhance the value proposition of our partnerships. We have successfully overcome the challenges faced during and post acquisitions done by us in the past few years, reiterating our expertise in managing change effectively.”

Andrea Whitney, Director of Content Strategy for Workforce said, “Infosys BPO was a clear choice in the category of managing change. Handling the complexity of three acquisitions in a short time period with such rigor, sensitivity and proactivity was a clear differentiator to the business and Workforce.”