HP power launches new Managed Print Services in India

4th July 2014 | By Mouseworld Now Correspondent |

Neelam Dhawan ( L), Managing Director, HP India and Rajiv Srivastava ( R), Vice President, Printing and Personal Systems, HP India at the launch of the new HP Managed Print Services(MPS) at HP APJ Media Summit at Hotel Grand Hyatt, Mumbai

Neelam Dhawan ( L), Managing Director, HP India and Rajiv Srivastava ( R), Vice President, Printing and Personal Systems, HP India at the launch of the new HP Managed Print Services(MPS) at HP APJ Media Summit at Hotel Grand Hyatt, Mumbai

MUMBAI, India, July 2, 2014: As part of its aggressive market strategy and deepening India focus, printing bellwether HP today unveiled a new HP Managed Print Services(MPS) service delivery mechanism at the ongoing HP APJ Media Summit here. new HP Managed Print Services(MPS) service aims to significantly enhance the experience of HP’s MPS customers.

The new HP Managed Print Services(MPS) service will use authorized HP technicians to carry optimized parts and supplies inventory using HP’s MPS motorbike fleet. This will enable them to pre-empt maintenance and address multiple issues in a single visit. Further, to reduce down time, the HP technicians will also be assigned customers who are closest to them.

The new service will value add to all customers of HP Managed Print Services, including customers of channel partners under the HP Managed Print Specialist program.

Neelam dhawan, Managing Director, HP, India, said, “The new HP Managed Print Specialist program notes yet another mark in our solid commitment towards the Indian market. It will go a long way in providing enhanced Managed print service and enable partners in ensuring better service for the customers.”

“Businesses need to effectively manage their print environment as they grow their operations,” said Rajiv Srivastava, Vice President, Printing and Personal Systems, HP India. “The new service delivery with HP’s MPSmotorbike fleet will strengthen our Managed Print Services offering,by reducing response time and enhancing the customer experience and allowing more businesses in India to realize the efficiencies of an optimized print environment.”

HP’s New MPS Tool for Channel Partners
HP also launched a new tool – the HP Express Decision Portal – for channel partners who are part of the HP Managed Print Specialist program.

The HP Managed Print Specialist program has allowed channel partners to capture new business opportunities in Managed Print Services (MPS). This structured program offers a suite of tools and resources that allows partners to focus on the MPS sales process and customer relationships, without needing to make a substantial investment in new infrastructure.

The HP Express Decision Portal will add to this suite of tools for channel partners. This cloud-based application comes with pricing, business proposal and opportunity management features, making it simpler and faster for partners to capture MPS business opportunities.

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