Nine in Ten Employees in India Prepared to Work Remotely for Long-term if Provided with the Right Technology Assets, Says Dell Survey

2nd January 2021 | By Mouseworld Now Correspondent |

Dell-logoMumbai, 3rd Jan, 2021: Dell Technologies has released a new research revealing the readiness of India employees for long-term remote work. Surveying over 7,000 working professionals aged 18 years and above from the Asia Pacific & Japan (APJ) region (of which 1,027 were from India), the Remote Work Readiness (RWR) Index captured data on employees’ readiness for long-term remote work and their views on the factors important for its success.

In the inaugural RWR Index, it was found that more than nine in 10 (91 per cent) employees in India (Asia Pacific & Japan (APJ): 81 per cent) feel that they are prepared for long-term remote work but face ongoing productivity challenges. However, employees shared concerns about not having access to the right technologies and the blurring of boundaries between work and personal lives in a long-term remote work arrangement.

The research also found that the most in-demand technology resources that employees want are productivity equipment or tools, remote access to internal company resources and cloud technology. Moreover, employees want employers to provide best practices training for remote working, and virtual learning and development sessions.

“The events of 2020 have led organisations to adapt to new ways of working and rethink how work can be conducted. As organisations come to terms with the new reality where a hybrid workplace will be the norm, factors conducive to productivity, in the long run, need to be considered. India as one of the countries across the APJ region, has had experience with remote work and is displaying readiness for long term remote and digital teams,”said Indrajit Belgundi, Senior Director & General Manager, Client Solutions Group, Dell Technologies, India.

“For CIOs and their teams who displayed agility and speed in achieving or embarking upon digital transformation for their business earlier this year, it has become clear that the onus is on the organization to enable employees with support available at every stage. This will be essential to establishing a productive and connected digital workforce,” Belgundi added.


The Dell Survey reveals that India employees’ top technology challenges have been the use of personal productivity equipment or tools for work (30 per cent)
Stability of remote network, including Internet bandwidth as well as access to internal company resources (28 per cent) and access to virtual collaboration and communication tools (25 per cent).

In India, the most important factor for remote working is fixed working hours & personal time (38 per cent). This factor is particularly critical to those in small organisations with less than 100 employees (43 per cent) while small to mid-sized organisations with 100 to 500 employees, rate productivity equipment/ tools (39 per cent) as the top requirement. In APJ, the most important factors are the stability of one’s remote network (38 per cent) and fixed working hours and personal time (38 per cent).

In India, the stability of remote network including internet bandwidth (42 per cent), productivity equipment/ tools (40 per cent) were the most important factors cited by Baby Boomers. 43 per cent also cited the lack of or insufficient learning and development sessions, which includes training for virtual tools as their top HR challenge.

The need to use personal productivity equipment was cited as the top tech challenge faced by 30 per cent of employees while working remotely during the lockdown. More Millennials (24 – 34 years old) rated access to company-issued productivity tools (28 per cent) as the greatest challenge.
More Baby Boomers had difficulties accessing virtual collaboration tools (31 per cent) compared to other age segments.

According to the research, employers have an ongoing task ahead to understand the challenges employees continue to face and to provide the necessary resources for successful long-term remote work.

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