RPTech Care Center appointed as Kingston’s National Service Partner in India
Mumbai, September 01, 2016 – Kingston Technology, a leading independent provider of memory products, today appointed RPTech Care Center, a service division of Rashi Peripherals Pvt. Ltd., as its strategic National Service Partner for India, with immediate effect. This strategic alliance aims at further improving customer after sales experience in the country. Operating over 50 centres owned by it across India, RPTech brings its reach and expertise in customer management, to provide superior one-stop solution for Kingston and HyperX customers.
In line with with Kingston’s philosophy to provide highest value to its customers on both quality of products and customer service, this alliance is a constructive step towards providing hassle-free service to Kingston’s customers. With RP Tech’s professional and organized service centers all over the country, customers can get functional screening done on the spot. This means a faster response time and faster problem redressals. Kingston and HyperX customers can now get free App based updates about service and products on their Android devices. Kingston will continue providing free technical support to even the non-customers.
Vishal Parekh, Marketing Director – India, Kingston Technology, said, “We are a renowned brand globally and have believed in adding value to achieve customer delight. We believe this partnership with Rashi Peripherals is a positive step to empower our customers with more options and reduced turnaround time. We are sure the channel and end users will appreciate it.”
“Rashi has strong service capabilities and systems in place, and I am sure RPTech Care Center will add value to the worlds No 1. Memory Company – Kingston”, said Kapal Pansari- Director, Rashi Peripherals.
ston’s National Service Partner in India