Hitachi Systems Micro Clinic Opens Global Operation Centre in Gurugram

18th August 2017 | By Mouseworld Now Correspondent |

NewRajan-Bhandari-COO-and-Regional-Director-Hitachi-Systems-Micro-Clinic Delhi, 18th August 2017: End-to-end IT Services and Solutions provider, Hitachi Systems Micro Clinic yesterday launched its Global Operation Centre in Gurugram. The Global Operation Centre will provide offshore IT operations support to companies across the globe. It will also provide 24-hour support for IT operations for Hitachi America, Ltd. and Hitachi Europe Ltd.

The Global Operation Centre aims to provide secure, reliable and market-competitive IT services globally and will additionally contribute to Hitachi India’s business. The Centre also holds potential to provide similar services to other customers across India.

Hitachi Systems Micro Clinic COO & Regional Director Rajan Bhandari said, “Hitachi has the competence to build an internal support system by leveraging its expertise in the IT industry. Since all Hitachi group companies are connected by a common and secure network, this will also serve as a cost effective IT operation support. With this Centre, we aim to provide our services to Hitachi as well as other companies that require IT support.”

The Gurugram-based Centre that begins operations from today in 3-shifts, aims to employ over 300 people in the next six months.

“In today’s times, 24-hour support is a must to cover the global markets. The system integration market demands continuous improvement and innovation. This facility will make it possible for us to offer uninterrupted support to our group companies and customers and is a huge achievement for us as well as for those who use our technology,”Rajan added.

Hitachi Systems Micro Clinic Pvt. Ltd. plans to replicate the model in other markets as well. Plans are afoot for starting global standard NOC, SOC and BPO business.

Rajan further informed, “This is a pilot project and soon other countries will join hands to provide the same services to other companies. The idea is to collaboratively work with Hitachi group companies. We would be supporting not only within India but also outside of India globally in the coming future.”

As of now, the Centre will provide support to the Enterprise platform and will soon extend services to support business and management platforms as well.

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