Qlik Launches Data Literacy Consulting and Service Offerings

24th January 2020 | By Mouseworld Now Correspondent |

New Delhi, Jan 24, 2020 –   End-to-end, real-time data integration and analytics solutions  provider Qlik has launched its Data Literacy Consulting Service and Signature Services designed to help organizations adopt a Data Literacy as a Service approach to creating a data-driven culture. These always-on education, consulting and support services will help organizations drive higher data literacy rates while optimizing the value trapped in their data.

James Fisher, Chief Product Officer at Qlik, said, “Around the globe, organizations consistently tell us they believe data literacy is essential to their ability to scale data-driven decision making and increase value from data.”

“What they are struggling with is how to best blend the people, process and technology elements necessary for a culture to become truly data-informed. Our new offerings, through a proven structure and expert resources, enable a higher level of customer success when bringing data-driven decisions to every aspect of their business,” added Fisher.

The past two years have seen a steady growth in interest in data literacy services as an enterprise-wide value driver. Qlik’s Data Literacy Index data indicate that large enterprises with higher corporate data literacy experience $320-$534 million in higher enterprise value (the total market value of the business). This has driven investments in technology to empower employees, which has created unintended consequences that limit data and analytics adoption. In new research co-sponsored by Qlik and Accenture, only 21% of the global working population surveyed reported they are fully confident in their data literacy skills, leading almost two thirds to report being overwhelmed. This has resulted in employees spending at least one hour a week procrastinating over data-related tasks and adding billions in lost productivity per year, estimated at $109.4B annually in the U.S. alone.

At this backdrop, this employee resistance adds a new dimension to the adoption plateau organizations face when deploying data and analytics solutions, increasing the difficulty in extracting ongoing value from data. This has driven demand for over 250 Qlik-led data literacy workshops over the last two years. Organizations found these popular workshops valuable, yet CDOs in particular noted they need even more help in creating a widespread cultural shift to data literacy. Qlik has launched these initial services under the banner of a Data Literacy as a Service approach, highlighting the importance of closing this gap and helping organizations address the people, process and technology challenges that can limit success and company-wide confidence in the use of data.

“At Nemours, we’ve been addressing the data literacy gap through a mix of technology and training, working closely with Qlik on our approach and rollout. While the initial results have been promising, like many on this journey we now want to scale and embed these capabilities across the organization,” said Rishi Muchhala, Manager of Enterprise Intelligence at Nemours Children’s Health System. “We’re excited to explore these new services from Qlik on our path to creating a fully data literate culture.”

Data Literacy as a Service is a holistic always-on customer success approach designed to drive a data-informed culture by optimizing three components: the value of analytic technology and processes, human capital through a comprehensive, ongoing and product-agnostic data literacy adoption program, and mission-critical analytics with a 24/7 enterprise support foundation. The initial Data Literacy Consulting and Signature Services are available today via subscription, and like other subscription services can be customized over time to evolve with customers’ unique needs.

 

Enabling organizations to access and transform their data into value, Qlik helps companies lead with data to see more deeply into customer behavior, reinvent business processes, discover new revenue streams, and balance risk and reward.  Curently, the company serves over 50,000 customers  spread across 100 countries around the world.

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