SER Group Partners SoftAge to bring in added value to Indian Digital Workspace

20th February 2018 | By Mouseworld Now Correspondent |

Sivasubramaniam Visweswaran, VP of SER Group's APAC region; Ozair Yasin, Managing Director, SoftAge

GURGAON / NEW DELHI, India – February 20, 2018: SER Group, a leading Enterprise Content Manager (ECM) vendor in Europe, today entered into a new association with Softage (ITL), a leading player in in the field of Digitization and Custodian Services (DMS) to bring in better value to Indian technological landscape. The move is expected to extend ECM’s reach into Indian and Middle Eastern markets, providing proficient aid to enterprises in content management.

A leading vendor for ECM and BPM solutions, SER Group is listed by Gartner in their “Magic Quadrant for ECM” and Forrester Waves™ ECM – Transactional Content Services and ECM – Business Content Services.

Sivasubramaniam Visweswaran, VP of SER Group’s APAC region, said, “Today, data rules the world and Indian enterprises are no different. With technology advancements and government initiatives like Digital India, there is a huge generation of digital data. We enable the digital transformation of businesses by end-to-end management of enterprise content and facilitating the delivery of contextual information to businesses (employees) for improved collaboration, smarter decision making and enhanced customer satisfaction. Being partnered with SoftAge, we are excited at reaching the Indian & the Middle East markets with strong footprint.”

With SoftAge ECM Excellence and SER’s Doxis4, a software for the enterprise content management (ECM) system of the future, both the companies aim to cater superior experience to the customers.

On the new partnership, Ozair Yasin, Managing Director, SoftAge, said “We are pleased with our partnership with SER Group. Through this association, we intend to bring potent capabilities of the versatile ECM software to the discerning utilization of our organizational atmosphere. This unique software, in combination with our ECM excellence, generates one of the most important ROIs of our time: the return on information.”

SER Group develops and implements software for the enterprise content management (ECM) system of the future. As a digital workspace, Doxis4 boosts the information literacy of each employee and of the entire organization. The vendor secures information and taps its full potential. Doxis4connects people with information, synchronizes business processes and facilitates knowledge-based teamwork between companies, their suppliers and customers.

SER’s Doxis4 iECM suite unifies ECM, BPM and case management on one single platform supporting the Indian as well as the market in the Middle East. Its state-of-the-art software architecture combined with an intuitive user experience allows for a seamless integration into an existing business structure and customization for newly developed areas of business. Ready-to-run solutions support multiple vertical and horizontal use cases, e.g. accounts payable, HR records, banking solutions, e-governance, oil and gas industry, etc. The software is available in 12 languages, among them Arabic and English, serving India and the Middle East perfectly. Each user can operate Doxis4 in their preferred language.

“We see great potential in both markets and the partnership with SoftAge supports our ambitious goals in those regions, to extend our footprint and enable more and more customers in efficiently managing their content and processes,” said Morad Rhlid, Managing Director, SER Solutions International.

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